Cookie Policy

Last updated: January 13, 2026

1. Introduction

This Cookie Policy explains how RepHubCRM, LLC ("RepHubCRM," "we," "our," or "us") uses cookies and similar tracking technologies when you visit our website or use our Service. This policy should be read together with our Privacy Policy.

By using our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences as described in Section 5.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit websites. They help websites function properly, remember your preferences, and provide information to website owners.

We also use similar technologies including:

  • Local Storage: Data stored in your browser that persists until explicitly deleted
  • Session Storage: Data stored temporarily during your browsing session
  • Pixels/Web Beacons: Small images that track page views and email opens

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be disabled. They include:

  • Authentication: Cookies that keep you logged in to your account
  • Security: Cookies that help protect against fraud and unauthorized access
  • Session Management: Cookies that maintain your session state
  • Load Balancing: Cookies that distribute traffic across servers

3.2 Functional Cookies

These cookies enable personalized features and remember your preferences:

  • Language Preferences: Remember your preferred language settings
  • UI Preferences: Remember display settings and customizations
  • Form Data: Auto-fill previously entered information

3.3 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. We use Umami Analytics, a privacy-focused analytics solution that:

  • Does not collect personal data or use cookies by default
  • Does not track users across websites
  • Is GDPR and CCPA compliant
  • Provides anonymized, aggregate data only

Analytics help us understand page views, traffic sources, and user behavior to improve our Service.

3.4 Third-Party Service Cookies

Some third-party services we use may set their own cookies:

  • Stripe: For secure payment processing and fraud prevention
  • Google (optional): If you use Google Sign-In for authentication

These services have their own privacy and cookie policies that govern their use of cookies.

4. Cookie Details

Here are the specific cookies we use:

Cookie NamePurposeDurationType
next-auth.session-tokenAuthentication sessionSession / 30 daysNecessary
next-auth.csrf-tokenSecurity (CSRF protection)SessionNecessary
__stripe_midStripe fraud prevention1 yearNecessary
__stripe_sidStripe session30 minutesNecessary
sales_associate_idChat assistant preferenceSessionFunctional

5. Managing Cookies

You can control and manage cookies in several ways:

5.1 Browser Settings

Most browsers allow you to refuse or delete cookies through their settings. Here are links to cookie management instructions for common browsers:

5.2 Opt-Out Links

Many advertising networks offer opt-out mechanisms:

5.3 Impact of Blocking Cookies

Please note that blocking some cookies may impact your experience:

  • You may not be able to log in to your account
  • Some features may not function correctly
  • Your preferences may not be remembered

6. Do Not Track

Some browsers have a "Do Not Track" (DNT) feature that signals websites not to track your browsing activity. There is currently no industry standard for DNT, and our website does not currently respond to DNT signals. However, our use of privacy-focused analytics (Umami) means we do not track users across websites regardless of DNT settings.

7. California Residents

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding cookies and tracking technologies. We do not sell personal information collected through cookies. For more information about your California privacy rights, see our Privacy Policy.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last Updated" date. Material changes may be communicated via email or notice on our website.

9. Contact Us

If you have questions about our use of cookies, please contact us:

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